top of page
Customer Service
FAQ
When will my order be dispatched?
We process orders within 3-5 business days, excluding carrier transit times. Please note that dispatch may experience delays during periods of high order volume.
I subscribed but didn’t receive a welcome code. What can I do?
Check your spam folder or contact Customer Care at herebagsau@gmail.com.
Can I cancel my order?
To cancel your order, please contact Customer Care within 1 hour at herebagsau@gmail.com
Do you offer free shipping?
Yes, we offer free shipping on all orders over $1000 within Australia.
What are your promotion terms?
Promotions are available for a limited time and cannot be combined with other offers. Terms and conditions apply.
Contact Us
Like what you see? Get in touch to learn more.
bottom of page